Millions of pounds in unclaimed benefits each year due to complex processes and lack of awareness.

Connect older people with specialist welfare rights guidance and practical application support.

Increased benefit uptake, reduced pensioner poverty, improved quality of life.

Many older people are excluded from digital services, online banking, health appointments and community connection.

Develop or support accessible digital skills sessions and device access programmes.

Reduced digital exclusion, greater independence and access to services.

Poor transport access isolates older people from services, communities, healthcare and family.

Research and advocate for improved transport access and policies for older people across the region.

Improved transport options, better access to services, reduced isolation.

Many older people are unaware of support, rights and organisations that exist to help them.

Grow membership and awareness through community events, partnerships and outreach activities.

Larger membership base, stronger community connections, greater reach and credibility.

Unaffordable driving licence costs and test delays restrict employment access for young people and jobseekers.

Promote and support the Driving Accreditation Scheme to improve access and opportunity.

Greater employment access, reduced barriers for disadvantaged learners.

Effective lobbying and policy influence requires strong evidence about the challenges facing older people.

Build an evidence base about the needs, challenges and priorities of older people across the North East.

Stronger funding case, better policy influence, improved targeted support.