Practical Help

Welfare Rights Support for Older People

North East Pensioners Support Group Ltd has partnered with Kinly, a trusted specialist in welfare rights support, to help our members and the wider community access the financial assistance they may be entitled to. Many older people miss out simply because the system is complex — this partnership makes the process clearer, simpler and less stressful.

Our shared mission

To ensure older people in the North East have the information, guidance and support they need to live with dignity, financial security and peace of mind.

Support Areas

How We Can Help

We can help with the following types of welfare rights support, working alongside specialist partners.

Attendance Allowance

Guidance on applying for Attendance Allowance for older people who need help with personal care due to illness or disability.

Pension Credit

Support to check eligibility and apply for Pension Credit, which can also unlock help with housing, council tax and heating costs.

Blue Badge Guidance

Information and guidance on applying for a Blue Badge to help with parking and access for people with mobility difficulties.

Help with Benefit Applications

Practical help completing benefit forms, gathering evidence, and understanding the process with a friendly specialist.

Related Entitlements and Discounts

Understanding linked entitlements such as free TV licences, council tax reductions and NHS help with costs.

In Partnership with Kinly

We connect you with Kinly, trusted welfare rights specialists who provide detailed, personalised guidance and ongoing support.

Visit Kinly’s website

The Kinly Partnership

How This Partnership Helps You

Through this partnership, pensioners can access expert help with benefit applications — and Kinly makes the process simple, personal and stress-free.

Friendly expert support

Speak to a real person who understands your situation and will guide you every step of the way.

Help with complex applications

Kinly handles the forms, checks your eligibility and submits everything for you.

No upfront costs

Kinly is a paid service. You don’t pay anything unless your application is successful and you receive support.

Time, stress and worry saved

You get the right support faster, with less hassle and more peace of mind.

Simple Process

How It Works

Four straightforward steps from first contact to application support.

1

Register Your Interest

Complete the short form below. We only ask for the information we need to get started.

2

Speak to a Specialist

A friendly specialist will discuss your situation with you to understand what help may be available.

3

Help with Forms and Evidence

Support is provided to complete forms correctly and gather any evidence needed for an application.

4

Applications Progress

Applications are progressed with ongoing guidance and follow-up where possible through our partners.

Important Information

Kinly is an independent specialist partner and a paid service. You do not pay anything unless your application is successful and you receive support. Eligibility depends on personal circumstances, and any award decision is made by the relevant authority. Submitting an enquiry does not guarantee eligibility, payment or a successful outcome.

Register Your Interest

Tell us a little about your situation and we will be in touch to discuss how we may be able to help.

Welfare Rights Support — Register Your Interest

Your details will only be used for this enquiry and related support. See our Privacy Policy.