Practical information

Resources

Helpful signposting and checklists for pensioners, families, carers, supporters and partner organisations.

Guides and signposting

Useful resource areas

A practical reminder to check eligibility for Pension Credit and linked support such as housing and council tax help.

Signposting for warm homes, priority services registers, energy support and local help during cold weather.

Information on staying safe online and keeping non-digital access routes available for essential services.

Collect examples of route gaps, accessibility barriers and journey issues affecting older people.

Guidance on the types of unfair treatment and service barriers NEPSG wants to hear about.

Policies, transparency information and organisational accountability links.